Terms and Conditions

01. Acceptance of Terms

These Terms and Conditions govern access to and use of novataxusa.com and the process of requesting services from Nova Tax USA LLC (the “Company”, “we”). By using the site or submitting a request through it, you confirm that you have read and accept these Terms and our Privacy Policy.

If you do not agree with any provision of these Terms, please do not use the site or submit requests through it.

02. Services and Nature of Site Content

The Company provides tax return preparation, bookkeeping, payroll, and business formation and dissolution services in the United States.

Site content — including service descriptions, prices and reference material — is informational only and is not tax, legal or accounting advice for your specific situation. Listed prices are base prices: the final fee is determined after we review your documents and is set out in an engagement letter before work begins.

Submitting a request through the site does not create a preparer-client relationship. That relationship arises only when an engagement letter is signed by both parties.

03. Requests Submitted Through the Site

By submitting the contact form you confirm that the information you provide is accurate and that you are authorized to give us the contact details listed. We use this information only to respond to your inquiry and discuss possible services.

Do not submit Social Security Numbers (SSN), ITINs, bank account details, passwords or other highly sensitive information through the contact form. Such information is exchanged only through our secure client portal or in person.

04. SMS Notification Program

Sender and purpose. SMS messages are sent by Nova Tax USA LLC. We text you about the preparation and status of your return, scheduled appointments, missing documents and filing deadlines.

Consent. Consent to receive SMS is given by a separate checkbox on the site, is voluntary, and is not a condition of any purchase or service. Declining does not affect the quality or availability of our services.

Message frequency. Message frequency may vary and depends on the progress of your engagement.

Cost. Message and data rates may apply from your mobile carrier. The Company does not charge a separate fee for SMS.

How to opt out. Reply STOP to any of our messages. You will receive a single confirmation message and messaging will then end. You may also revoke consent by emailing [email protected] or calling the number listed on this site — revocation is processed within a reasonable time not exceeding 10 business days. Opt-in and opt-out occur through the same number.

How to get help. Reply HELP to any of our messages to receive our contact information.

Mobile data privacy. Mobile phone numbers and SMS consent are never shared with or sold to third parties or affiliates for any purpose, including marketing, lead generation and third-party analytics. The number is disclosed only to the mobile carrier and our messaging provider, and only as needed to deliver the message.

Delivery. Mobile carriers are not liable for delayed or undelivered messages. Delivery is not available on all networks. The program is available to subscribers of U.S. mobile carriers.

05. Email Communications

By providing your name and email address, you agree to receive email from Nova Tax USA LLC relating to your inquiry and the services provided. You may opt out of informational and marketing email at any time using the unsubscribe link or by replying to the message. Opting out does not affect service-related notices necessary to provide the service you requested.

06. Privacy

How we collect, use, retain and protect your information is described in our Privacy Policy, which forms part of these Terms. As a tax return preparer, the Company complies with Section 7216 of the Internal Revenue Code, the Gramm-Leach-Bliley Act (GLBA) and the FTC Safeguards Rule.

07. Intellectual Property

All site content — text, images, logo, design and structure — belongs to Nova Tax USA LLC or is used with permission. Copying and commercial use without written permission is not allowed. You may freely print and save pages for personal, non-commercial use.

08. Limitation of Liability

The site and its content are provided “as is”. The Company makes reasonable efforts to keep information current, but tax law changes and we do not warrant that every item on the site reflects the rules in force at any given moment.

The Company is not liable for decisions made on the basis of site content without individual consultation, nor for site downtime or the actions of third-party services and messaging apps.

This section does not limit the Company’s liability to clients under signed engagement letters.

09. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Disputes not resolved by negotiation shall be heard by the courts of the State of New York.

10. Changes to These Terms

The Company may amend these Terms. The current version is always published on this page with its effective date. By continuing to use the site after changes are published, you accept the updated version.

11. Contact

Nova Tax USA LLC, Brooklyn, NY, USA.
Phone: +1 (929) 340-2427
Email: [email protected]
Hours: Mon–Fri, 9am–5pm EST