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Privacy Policy

How Nova Tax LLC collects, uses, stores, and protects your personal and tax information when providing tax return preparation, bookkeeping, payroll, and business registration services.

Effective Date: [Date]

01. General Provisions

Nova Tax LLC (“the Company,” “we,” “us”) respects the privacy of our clients and understands the sensitivity of the information you entrust to us in connection with tax return preparation, bookkeeping, payroll processing, and business registration. This Privacy Policy explains what information we collect, how we use it, to whom and under what conditions we may disclose it, how long we retain it, and what rights you have with respect to that information.

This Policy applies to all clients and visitors of the Nova Tax LLC website, regardless of state of residence, and works together with the separate written consent for the disclosure or use of tax information that you sign before we begin work — see the “Disclosure of Tax Information” section below.

02. Information We Collect

We may collect the following categories of information:

  • Personal information — name, mailing address, phone number, email address, employment status, marital status, and household composition (dependents), to the extent needed to prepare your return.
  • Identification and tax data — Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN), date of birth, and copies of identity documents when applying for an ITIN.
  • Financial information — income information (Forms W-2, 1099, and similar), bank account details for refunds or balance-due payments, and information about assets, investments, and business activity needed to prepare returns and maintain your books.
  • Information submitted through the website — the details you provide in the contact form: your name, the service selected, a brief description of your situation, your preferred contact method, and the corresponding contact detail (Telegram, phone number, or WhatsApp).
  • Technical website information — visiting the site may automatically collect technical data (device and browser type, IP address, pages visited) through cookies and similar technologies — see the “Cookies and Web Analytics” section for details.

We do not request passwords, credit or debit card details, or other highly sensitive information through the website — such information is only ever provided directly, in person, or through our secure client portal.

03. How We Use Information

We use the information we collect to:

  • prepare, review, and file tax returns and related forms;
  • provide bookkeeping, payroll processing, and business registration services you’ve requested;
  • communicate with you about your services (clarifying documents, return status, deadline reminders);
  • comply with federal and state law, including providing documents requested by the IRS or state tax authorities;
  • improve our website and the quality of client service;
  • any other purpose — only with your separate consent where required by law (see the next section).

We do not use or disclose tax information for marketing or other purposes unrelated to providing services without the client’s prior written consent.

04. Disclosure of Tax Information — Section 7216 of the Internal Revenue Code

As a tax return preparer, Nova Tax LLC is required to comply with Section 7216 of the Internal Revenue Code (26 U.S.C. § 7216) and the corresponding U.S. Treasury regulations. This section restricts the use and disclosure of information obtained or prepared in connection with the preparation of a tax return.

Without the client’s separate written consent, we do not use tax information for purposes unrelated to preparing and filing your return, and we do not disclose it to third parties — except in cases the law expressly permits without consent, including:

  • sharing information internally among staff involved in preparing your return;
  • sharing data with U.S.-based service providers (for example, tax software vendors), provided they maintain the confidentiality of tax information;
  • disclosing information in connection with professional liability insurance or for an attorney’s evaluation of a potential claim;
  • providing anonymized statistical summaries that do not identify a specific taxpayer;
  • cases expressly required by law — for example, in response to a court order or a request from a tax authority.

In all other cases — including sharing data with providers located outside the United States, using information for marketing purposes, or any other disclosure unrelated to return preparation — we will ask for your separate written consent, in a form that meets IRS requirements. Such consent is valid for no more than one year from the date signed, unless it specifies a different period, and you may revoke it at any time by notifying us in writing.

Declining to give such consent does not affect the quality or availability of the return-preparation service itself — that service is provided regardless of your decision.

05. Sharing Information with Third Parties (GLBA)

As a provider of financial services (including tax preparation), Nova Tax LLC is subject to the Gramm-Leach-Bliley Act (GLBA) and complies with the Privacy of Consumer Financial Information Rule, as well as the Federal Trade Commission’s Safeguards Rule (16 C.F.R. Part 314).

We do not sell or rent your personal or tax information to third parties.

We may disclose nonpublic personal information to the following categories of recipients, and only to the extent necessary for the stated purposes:

  • federal and state tax authorities (the IRS, state tax departments) — for filing returns and related reporting;
  • software and cloud-service providers who process data on our behalf under a confidentiality agreement (tax-preparation platforms and e-file/document-exchange systems);
  • our professional liability insurance carrier, when a relevant request arises;
  • outside professionals (attorneys, auditors) — when necessary and subject to confidentiality requirements;
  • any other party — only with your consent or as required by law.

If we begin disclosing information to unaffiliated third parties beyond what is listed above, for purposes that require an opt-out right under the GLBA, we will notify you and provide a reasonable way to opt out of that disclosure.

06. Data Security

We maintain administrative, technical, and physical safeguards designed in accordance with the FTC Safeguards Rule, including restricting access to client data to authorized personnel only, using secure channels for document transmission, regularly updating software, and training staff on handling confidential information. The Company maintains a Written Information Security Program (WISP), which is reviewed on a regular basis.

Despite these measures, no method of transmitting data over the internet or storing it electronically is completely secure — we cannot guarantee absolute security, but we commit to promptly notifying you in the event of an incident affecting your personal information, as required by applicable law.

07. Data Retention Period

We retain tax and financial records for as long as needed to comply with IRS and state requirements — generally at least 3 years from the date a return is filed, and longer for certain documents where required by law or sound business practice. Once the applicable retention period expires, data is deleted or securely destroyed.

08. Cookies and Web Analytics

Our website may use cookies and similar technologies (such as web analytics tools) to ensure the site functions correctly, analyze traffic, and improve the user experience. These technologies do not collect tax or financial information — only technical information about your visit to the site.

You can manage cookies through your browser settings, including blocking or deleting them. Please note that disabling certain cookies may affect how some features of the site work.

09. Your Rights

Regardless of your state of residence, you may ask us at any time for:

  • access to the personal information we hold about you;
  • correction of inaccurate or incomplete information;
  • deletion of information we are no longer legally required to keep;
  • a copy of the documents you have provided us.

If you are a resident of a state with its own consumer privacy law (such as the California Consumer Privacy Act and similar laws in other states), you may have additional rights under your state’s law, including the right to information about the categories of data collected and the right to opt out of the sale of personal information. As a reminder, Nova Tax LLC does not sell clients’ personal information under any circumstances.

To exercise any of these rights, contact us using the details in the site footer or on the Contact page.

10. Marketing Communications

If you consent to receive email newsletters, text messages, or other informational or marketing communications from us, we use your contact information solely in accordance with that consent and applicable law, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA). You may opt out of these communications at any time — by using the unsubscribe link in an email, replying “STOP” to a text message, or notifying us directly. Opting out of marketing communications does not affect service-related notices necessary to provide the service you’ve requested.

11. Children’s Privacy

Our services and website are not directed at individuals under 18, and we do not knowingly collect personal information directly from children under 13 in violation of the Children’s Online Privacy Protection Act (COPPA). Information about minor dependents provided by a parent or legal guardian in connection with return preparation is used solely for that purpose and is protected at the same level as all other tax information.

12. Third-Party Websites

Our website may contain links to third-party resources, such as messaging apps or social media platforms. This Policy does not apply to those third-party sites and services — we encourage you to review their own privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time — for example, when the law changes or our internal practices change. The current version is always posted on this page along with its effective date. We will separately notify existing clients of any material changes affecting how previously collected information is used.